:root{--surface-1: #ffffff;--page: #f4f4f2;--text-primary: #16160f;--text-secondary: #56554d;--text-muted: #8b897f;--gridline: #eae8e1;--baseline: #d8d6cc;--series-1: #2a78d6;--accent-soft: rgba(42, 120, 214, .1);--border: rgba(11, 11, 11, .08);--shadow-sm: 0 1px 2px rgba(20, 20, 15, .04), 0 1px 1px rgba(20, 20, 15, .03);--shadow-md: 0 2px 4px rgba(20, 20, 15, .04), 0 8px 24px rgba(20, 20, 15, .07);--radius-lg: 14px;--radius-md: 10px;--radius-sm: 8px;--cat-1: #2a78d6;--cat-2: #1baf7a;--cat-3: #eda100;--cat-4: #008300;--cat-5: #4a3aa7;--cat-6: #e34948;--cat-7: #e87ba4;--cat-8: #eb6834;--status-open: #d64545;--status-pending: #eda100;--status-progress: #3a7dd6;--status-resolved: #1f9d55;--status-closed: #4a90d9}:root[data-theme=dark]{--surface-1: #1c1c1a;--page: #121211;--text-primary: #f5f5f2;--text-secondary: #c3c2b7;--text-muted: #8b897f;--gridline: #2c2c2a;--baseline: #3a3a37;--series-1: #3987e5;--accent-soft: rgba(57, 135, 229, .16);--border: rgba(255, 255, 255, .08);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3), 0 1px 1px rgba(0, 0, 0, .2);--shadow-md: 0 2px 4px rgba(0, 0, 0, .3), 0 12px 28px rgba(0, 0, 0, .35);--cat-1: #3987e5;--cat-2: #199e70;--cat-3: #c98500;--cat-4: #008300;--cat-5: #9085e9;--cat-6: #e66767;--cat-7: #d55181;--cat-8: #d95926;--status-open: #e66767;--status-pending: #c98500;--status-progress: #5b9bef;--status-resolved: #3fbd77;--status-closed: #6badf0}*{box-sizing:border-box}body{background:var(--page);color:var(--text-primary);font-family:system-ui,-apple-system,Segoe UI,sans-serif;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}main{max-width:1400px;margin:0 auto;padding:40px 24px 64px}h1{display:flex;align-items:center;gap:10px;font-size:22px;font-weight:700;letter-spacing:-.01em;margin:0}.app-logo{display:block;height:62px;width:auto}[data-theme=dark] .app-logo{background:#fff;padding:4px 8px;border-radius:6px}.app-header{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;margin-bottom:28px}.app-header__user{display:flex;align-items:center;gap:12px}.app-header__identity{font-size:13px;color:var(--text-secondary)}.app-header__logout{border:1px solid var(--border);background:var(--surface-1);color:var(--text-secondary);font-size:13px;padding:6px 12px;border-radius:var(--radius-sm);cursor:pointer;transition:color .15s ease,border-color .15s ease}.app-header__logout:hover{color:var(--text-primary);border-color:var(--text-secondary)}.app-header__theme-toggle{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border:1px solid var(--border);background:var(--surface-1);color:var(--text-secondary);border-radius:var(--radius-sm);cursor:pointer;transition:color .15s ease,border-color .15s ease}.app-header__theme-toggle:hover{color:var(--text-primary);border-color:var(--text-secondary)}.dashboard-nav{display:flex;gap:4px;margin:0 0 28px}.dashboard-nav button{border:none;background:none;padding:8px 16px;font-size:14px;font-weight:500;color:var(--text-secondary);cursor:pointer;border-radius:999px;transition:background .15s ease,color .15s ease}.dashboard-nav button:hover{background:var(--accent-soft);color:var(--text-primary)}.dashboard-nav button[aria-selected=true]{color:#fff;font-weight:600;background:color-mix(in srgb,var(--series-1) 85%,black)}.summary-panels{display:flex;gap:16px;flex-wrap:wrap;margin-bottom:20px}.summary-panel{flex:1;min-width:220px;display:flex;flex-direction:column;gap:6px;padding:18px 22px;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.summary-panel__label{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-secondary)}.summary-panel__value{font-size:30px;font-weight:700;letter-spacing:-.01em;color:var(--text-primary);font-variant-numeric:tabular-nums}.period-picker{position:relative;display:inline-block;margin-bottom:28px}.period-picker__trigger{display:inline-flex;align-items:center;gap:8px;padding:8px 14px;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);font:inherit;font-size:13px;font-weight:600;color:var(--text-primary);cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease}.period-picker__trigger:hover{border-color:var(--text-secondary);box-shadow:var(--shadow-md)}.period-picker__trigger svg{color:var(--text-muted);flex-shrink:0}.period-picker__chevron{color:var(--text-muted);font-size:10px;margin-left:2px}.period-picker__menu{position:absolute;top:calc(100% + 6px);left:0;z-index:20;min-width:220px;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-md);padding:6px;display:flex;flex-direction:column}.period-picker__item{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border:none;background:none;border-radius:var(--radius-sm);font:inherit;font-size:13px;color:var(--text-primary);text-align:left;cursor:pointer;transition:background .1s ease}.period-picker__item:hover{background:var(--accent-soft)}.period-picker__item[aria-selected=true]{color:var(--series-1);font-weight:600}.period-picker__item-chevron{color:var(--text-muted);font-size:10px}.period-picker__divider{height:1px;background:var(--gridline);margin:6px 4px}.period-picker__calendar{padding:8px 4px 4px}.calendar{width:224px}.calendar__header{display:flex;align-items:center;justify-content:space-between;padding:0 2px 8px}.calendar__nav{border:none;background:none;color:var(--text-secondary);cursor:pointer;font-size:14px;line-height:1;padding:4px 8px;border-radius:var(--radius-sm)}.calendar__nav:hover{background:var(--accent-soft);color:var(--text-primary)}.calendar__title{font-size:13px;font-weight:600;color:var(--text-primary)}.calendar__weekdays{display:grid;grid-template-columns:repeat(7,1fr);margin-bottom:2px}.calendar__weekday{text-align:center;font-size:10px;font-weight:600;text-transform:uppercase;color:var(--text-muted);padding:4px 0}.calendar__grid{display:grid;grid-template-columns:repeat(7,1fr)}.calendar__day{position:relative;width:100%;aspect-ratio:1;border:none;background:none;font:inherit;font-size:12px;color:var(--text-primary);cursor:pointer;border-radius:6px}.calendar__day:hover{background:var(--accent-soft)}.calendar__day--outside{color:var(--text-muted);opacity:.5}.calendar__day--today:after{content:"";position:absolute;bottom:3px;left:50%;transform:translate(-50%);width:4px;height:4px;border-radius:50%;background:var(--series-1)}.calendar__day--in-range{background:var(--accent-soft);border-radius:0}.calendar__day--range-start,.calendar__day--range-end,.calendar__day--pending-anchor{background:var(--series-1);color:#fff;font-weight:600}.calendar__day--range-start.calendar__day--range-end{border-radius:6px}.calendar__day--range-start:not(.calendar__day--range-end){border-radius:6px 0 0 6px}.calendar__day--range-end:not(.calendar__day--range-start){border-radius:0 6px 6px 0}.calendar__day--today.calendar__day--range-start:after,.calendar__day--today.calendar__day--range-end:after,.calendar__day--today.calendar__day--pending-anchor:after{background:#fff}.calendar__hint{margin:8px 2px 0;font-size:11px;color:var(--text-muted)}.view-tabs{display:flex;gap:4px;margin:0 0 20px;border-bottom:1px solid var(--gridline)}.view-tabs button{border:none;background:none;padding:8px 4px;margin-right:20px;font-size:14px;color:var(--text-secondary);cursor:pointer;border-bottom:2px solid transparent;transition:color .15s ease,border-color .15s ease}.view-tabs button:hover{color:var(--text-primary)}.view-tabs button[aria-selected=true]{color:var(--text-primary);font-weight:600;border-bottom-color:var(--series-1)}.status-message{color:var(--text-secondary);font-size:14px;padding:12px 0}.status-message--error{color:#b3261e}[data-theme=dark] .status-message--error{color:#ff8a80}.empty-state{color:var(--text-muted);font-size:14px;padding:24px 0}.table-card .empty-state{padding:24px 20px}.table-card{background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-md)}.table-card__clip{border-radius:inherit;overflow:hidden}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:12px 20px;color:var(--text-primary);font-size:14px}th{color:var(--text-secondary);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em;background:var(--page);border-bottom:1px solid var(--gridline)}tbody tr{border-bottom:1px solid var(--gridline);transition:background .1s ease}tbody tr:last-child{border-bottom:none}tbody tr:hover{background:var(--accent-soft)}.sortable-header{border:none;background:none;padding:0;margin:0;display:inline-flex;align-items:center;gap:4px;cursor:pointer;font:inherit;color:inherit;text-transform:inherit;letter-spacing:inherit}.sortable-header:hover{color:var(--text-primary)}.sortable-header:focus-visible{outline:2px solid var(--series-1);outline-offset:2px;border-radius:2px}.sortable-header__arrow{color:var(--series-1);font-size:9px;min-width:8px}.table-bar-cell{display:flex;align-items:center;max-width:220px}.table-bar-cell .bar-row__track{flex:1;min-width:60px}.table-row--expandable{cursor:pointer}.table-row__chevron{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;margin-right:8px;border-radius:50%;color:var(--series-1);background:var(--accent-soft);transition:background .15s ease}.table-row__chevron svg{transition:transform .15s ease}.table-row__chevron--expanded svg{transform:rotate(90deg)}.table-row--expandable:hover .table-row__chevron{background:color-mix(in srgb,var(--series-1) 20%,var(--accent-soft))}.table-row--detail,.table-row--detail:hover{background:var(--page)}.table-row--detail td{padding:12px 20px 20px 46px}.ticket-drilldown{width:100%;border-collapse:collapse;table-layout:fixed}.ticket-drilldown td{overflow-wrap:break-word}.ticket-drilldown th{background:none;border-bottom:1px solid var(--gridline);padding:6px 12px;font-size:11px}.ticket-drilldown td{padding:8px 12px;font-size:13px;border-bottom:1px solid var(--gridline)}.ticket-drilldown tbody tr:last-child td{border-bottom:none}.ticket-drilldown tbody tr:hover td{background:var(--accent-soft)}.ticket-drilldown-wrapper{display:flex;flex-direction:column;gap:12px}.ticket-drilldown__controls{display:flex;justify-content:flex-end}.ticket-drilldown__group-toggle{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--text-secondary);cursor:pointer}.ticket-group{border:1px solid var(--gridline);border-radius:var(--radius-sm);overflow:hidden}.ticket-group+.ticket-group{margin-top:4px}.ticket-group__header{display:flex;align-items:center;gap:4px;padding:8px 12px;background:var(--accent-soft);font-size:12px;cursor:pointer}.ticket-group__name{flex:1;font-weight:600;color:var(--text-primary)}.ticket-group__summary{color:var(--text-secondary);font-variant-numeric:tabular-nums;white-space:nowrap}.ticket-group__meta{display:flex;align-items:center;gap:10px}.ticket-group__bar-track{width:100px;height:8px;background:var(--surface-1);border-radius:4px;overflow:hidden;flex-shrink:0}.ticket-group__bar-fill{height:100%;background:var(--series-1);border-radius:4px;min-width:2px}.ticket-status{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:600;white-space:nowrap}.ticket-status--closed{background:color-mix(in srgb,var(--status-closed) 20%,var(--surface-1));color:color-mix(in srgb,var(--status-closed) 70%,black)}.ticket-status--resolved{background:color-mix(in srgb,var(--status-resolved) 20%,var(--surface-1));color:color-mix(in srgb,var(--status-resolved) 65%,black)}.ticket-status--open{background:color-mix(in srgb,var(--status-open) 18%,var(--surface-1));color:color-mix(in srgb,var(--status-open) 65%,black)}.ticket-status--pending{background:color-mix(in srgb,var(--status-pending) 18%,var(--surface-1));color:color-mix(in srgb,var(--status-pending) 65%,black)}.ticket-status--progress{background:color-mix(in srgb,var(--status-progress) 18%,var(--surface-1));color:color-mix(in srgb,var(--status-progress) 65%,black)}[data-theme=dark] .ticket-status--open{color:color-mix(in srgb,var(--status-open) 75%,white)}[data-theme=dark] .ticket-status--pending{color:color-mix(in srgb,var(--status-pending) 70%,white)}[data-theme=dark] .ticket-status--progress{color:color-mix(in srgb,var(--status-progress) 75%,white)}[data-theme=dark] .ticket-status--resolved{color:color-mix(in srgb,var(--status-resolved) 80%,white)}[data-theme=dark] .ticket-status--closed{color:color-mix(in srgb,var(--status-closed) 85%,white)}.ticket-link{color:var(--series-1);text-decoration:none;font-variant-numeric:tabular-nums}.ticket-link:hover{text-decoration:underline}.bar-chart-grid{display:grid;gap:20px}.bar-chart{background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:20px 24px}.bar-chart__title{font-size:13px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);margin:0 0 16px}.bar-chart__rows{display:flex;flex-direction:column;gap:10px;padding-top:28px}.bar-row{position:relative;display:grid;grid-template-columns:140px 1fr;align-items:center;gap:12px}.bar-row__label{color:var(--text-secondary);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bar-row__track{position:relative;display:flex;align-items:center;height:20px;border-bottom:1px solid var(--baseline);box-sizing:content-box}.bar-row__fill{height:20px;min-width:2px;background:var(--series-1);border-radius:0 4px 4px 0;transition:filter .1s ease}.bar-row:hover .bar-row__fill,.bar-row:focus-visible .bar-row__fill{filter:brightness(1.1)}.bar-row__value{margin-left:8px;color:var(--text-primary);font-size:13px;font-variant-numeric:tabular-nums;white-space:nowrap}.bar-row__tooltip{position:absolute;left:140px;bottom:100%;transform:translateY(-4px);background:var(--text-primary);color:var(--surface-1);padding:6px 10px;border-radius:6px;font-size:12px;white-space:nowrap;display:flex;flex-direction:column;gap:2px;pointer-events:none;opacity:0;visibility:hidden;transition:opacity .1s ease;z-index:1}.bar-row:hover .bar-row__tooltip,.bar-row:focus-visible .bar-row__tooltip{opacity:1;visibility:visible}.trend-chart__gridline-label{position:absolute;font-size:11px;color:var(--text-muted);font-variant-numeric:tabular-nums;transform:translateY(50%)}.trend-chart__gridline{stroke:var(--gridline);stroke-width:1}.trend-chart__line{stroke-width:2;stroke-linejoin:round;stroke-linecap:round}.trend-chart__dot{position:absolute;width:8px;height:8px;border-radius:50%;background:var(--series-1);transform:translate(-50%,50%);box-shadow:0 0 0 2px var(--surface-1);pointer-events:none}.trend-chart__hits{position:absolute;top:0;right:0;bottom:0;left:0}.trend-chart__hit{position:absolute;top:0;bottom:0;width:24px;transform:translate(-50%);cursor:pointer}.trend-chart__tooltip{position:absolute;left:50%;bottom:100%;transform:translate(-50%,-4px);background:var(--text-primary);color:var(--surface-1);padding:6px 10px;border-radius:6px;font-size:12px;white-space:nowrap;display:flex;flex-direction:column;align-items:center;gap:2px;pointer-events:none;opacity:0;visibility:hidden;transition:opacity .1s ease;z-index:1}.trend-chart__hit:hover .trend-chart__tooltip,.trend-chart__hit:focus-visible .trend-chart__tooltip{opacity:1;visibility:visible}.combined-chart__tooltip{align-items:flex-start;min-width:140px}.combined-chart__tooltip-row{display:flex;align-items:center;gap:6px}.trend-chart__axis{position:absolute;left:0;right:0;top:100%;margin-top:8px;height:16px}.trend-chart__axis-label{position:absolute;transform:translate(-50%);font-size:11px;color:var(--text-muted);white-space:nowrap}.consultant-checkboxes{display:flex;flex-wrap:wrap;gap:4px 16px;margin-bottom:16px}.consultant-checkbox{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--text-secondary);cursor:pointer}.consultant-checkbox[aria-disabled=true]{color:var(--text-muted);cursor:not-allowed}.consultant-checkbox__swatch{display:inline-block;width:10px;height:10px;border-radius:50%;flex-shrink:0}.consultant-checkboxes__hint{font-size:12px;color:var(--text-muted);margin:-8px 0 16px}.combined-chart__plot{display:flex;gap:8px;padding-top:20px;margin-bottom:24px}.combined-chart__gridline-labels{position:relative;width:48px;height:260px;flex-shrink:0}.combined-chart__gridline-labels--left .trend-chart__gridline-label{left:0;right:8px;text-align:right}.combined-chart__gridline-labels--right .trend-chart__gridline-label{left:8px;right:0;text-align:left}.combined-chart__plot-area{position:relative;flex:1;height:260px}.combined-chart__svg{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;display:block}.combined-chart__legend{position:absolute;top:4px;right:4px;display:flex;flex-direction:column;gap:4px;padding:8px 12px;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-sm);font-size:12px;color:var(--text-secondary);pointer-events:none}.combined-chart__legend-row{display:flex;align-items:center;gap:6px;white-space:nowrap}.combined-chart__legend-swatch{display:inline-block;width:8px;height:8px;border-radius:50%;flex-shrink:0}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}.login-card{width:100%;max-width:360px;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:32px 28px;display:flex;flex-direction:column;gap:16px}.login-card__title{display:flex;flex-direction:column;align-items:center;gap:10px;font-size:20px;font-weight:700;letter-spacing:-.01em;margin:0 0 8px;text-align:center}.login-field{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--text-secondary)}.login-field input,.login-field select{font:inherit;font-size:14px;color:var(--text-primary);background:var(--page);border:1px solid var(--border);border-radius:var(--radius-sm);padding:8px 12px}.login-field input:focus-visible,.login-field select:focus-visible{outline:2px solid var(--series-1);outline-offset:1px}.login-submit{border:none;background:color-mix(in srgb,var(--series-1) 85%,black);color:#fff;font-size:14px;font-weight:600;padding:10px 16px;border-radius:var(--radius-sm);cursor:pointer;transition:opacity .15s ease}.login-submit:disabled{opacity:.6;cursor:not-allowed}.admin-panel{display:flex;flex-direction:column;gap:24px}.admin-form{display:flex;flex-wrap:wrap;align-items:flex-end;gap:16px}.admin-form .login-field{min-width:160px}.admin-form__actions{display:flex;gap:8px;margin-top:16px}.admin-action{border:1px solid var(--border);background:var(--surface-1);color:var(--text-secondary);font-size:12px;padding:4px 10px;border-radius:var(--radius-sm);cursor:pointer;margin-right:6px;transition:color .15s ease,border-color .15s ease}.admin-action:hover{color:var(--text-primary);border-color:var(--text-secondary)}.admin-action--danger:hover{color:#b3261e;border-color:#b3261e}[data-theme=dark] .admin-action--danger:hover{color:#ff8a80;border-color:#ff8a80}